Covina Leak Detection Prompt Local Dispatch • Covina, CA

Privacy Policy

Last Updated: October 2026


At Covina Leak Detection (accessible via covinaleakdetection.com), we respect the privacy of our visitors and users. This Privacy Policy outlines the types of personal information collected, recorded, and processed when you browse our website or submit inquiries through our online intake portals.

1. Information We Collect



When you submit a diagnostic inquiry or contact our dispatch desk, we collect information that you voluntarily provide, including:



  • Your full name

  • Telephone number

  • Email address

  • Physical service address or neighborhood within Covina, CA

  • Descriptions of reported leak symptoms and plumbing configurations

2. How We Use Your Information



The information collected on covinaleakdetection.com is utilized exclusively to:



  • Facilitate referral matching between property owners and qualified independent leak detection specialists in Covina and the San Gabriel Valley.

  • Communicate with you regarding your diagnostic service request, arrival times, and appointment scheduling.

  • Improve website performance, user experience, and technical stability.

  • Comply with applicable legal and regulatory obligations under California law.

3. Information Sharing and Referral Dispatch



covinaleakdetection.com operates as a referral dispatch platform. In order to fulfill your request for professional leak detection, we transmit your contact details and reported symptoms directly to independent licensed plumbing contractors and diagnostic specialists operating in your local geographic area. We do not sell, rent, or lease your personal information to third-party marketing brokers.

4. Cookies, Analytics, and Tracking Technologies



We utilize standard web analytics tools, such as Microsoft Clarity, to evaluate website traffic patterns, navigation heatmaps, and session performance. These technologies collect non-personally identifiable diagnostic information such as browser type, operating system, pages visited, and time spent on site to improve website accessibility and responsiveness.

5. California Consumer Privacy Rights (CCPA / CPRA)



Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents are entitled to specific rights regarding their personal data, including the right to request disclosure of personal data collected, the right to request deletion of personal information, and the right to direct businesses not to sell or share personal information. To exercise your California privacy rights, contact our privacy officer at dispatch@covinaleakdetection.com or call (626) 630-0051.

6. Security of Your Information



We implement administrative and technical security measures—including SSL encryption protocols—to protect the personal data submitted through our website. However, no data transmission over the internet can be guaranteed 100% secure, and users submit information at their own risk.

7. Contact Information



If you have questions or concerns regarding this Privacy Policy, please contact us at:



Covina Leak Detection Referral Network

124 N Citrus Ave, Suite 204

Covina, CA 91723

Telephone: (626) 630-0051

Email: dispatch@covinaleakdetection.com